Why is it standard operating procedure to have new hires spend a significant chunk of their first day in a position filling out paperwork? This is an inefficient use of their time and yours. Luckily, recruiters can optimize onboarding using automation tools, such as recruitment software, to create a more efficient workflow.
Battling multiple issues
Developing an efficient onboarding process begins even before the job offer is extended. For instance, Aberdeen Research recently found that roughly 45 percent of the human resources managers participating in a study said that it is a high priority to improve the candidate experience, while 41 percent said they need to improve or update the recruitment technologies they currently have in place. In reality, all of these issues are interrelated. On one hand, there’s a significant portion of the labor force – the baby boomers – that is heading toward retirement, which many organizations worry will damage the level of experience-derived knowledge and skills.
In the same vein, the rising employee segment that is ready to assume more important roles within many businesses is Generation Y. As a larger workforce than the baby boomers, millennials are also digital natives, meaning they expect a different experience when joining a new organization. Heavy dependency on paper-based processes sends a signal that a business isn’t invested in the future, or, more accurately, the present.
The transition from paper to digital processes
Roughly one-third of HR managers indicated there’s a demonstrated need to automate onboarding procedures to allow new hires to begin assimilating into their new role and environment more quickly, Aberdeen explained. Tangentially, this provides recruiters more time and flexibility to effectively judge a candidate’s fit for a specific position.
Think about the way many organizations ask for references; most often it’s an addendum to applicants’ resumes or CVs. This simply adds unnecessary steps to recruitment, which increases the cost to acquire new employees. Electronic requests for referrals sent through an integrated recruitment software platform consolidate several operations into a single automated step. This way, a recruiter can capture reference data, integrate it into a central location, distribute questions and collect responses using a unified system. There’s no need for the normal runaround involved in getting feedback from references: playing phone tag, writing repetitive emails and transcribing conversations.
With automated systems, all of this work is essentially collapsed into one step, and all of the data is integrated into a central platform that recruiters can leverage to make hiring decisions, CMS Wire reported. What’s more, automated data capture processes can help recruiters avoid making costly errors that are more commonly associated with manual, paper-based systems.
Digitizing in-person events
Kathleen Murphy, president of personal investing at Fidelity Investments, explained that today’s employee communication environment has been transformed. Of course, in-person events like job fairs and conferences are still powerful ways that recruiters find high-quality talent.
However, once these meetings conclude, engagement has evolved to adapt to today’s digital environment. Instead of paper-based methods to collect a prospect’s contact information, today’s recruiters depend on tablets and other mobile technologies to connect with candidates. Again, businesses significantly reduce the number of steps involved in data capture. It also increases the speed to hire, depending on a recruiter’s needs.
Effectively hiring the right people now depends on digital technology more than ever before. The most powerful recruiter software not only eliminates inefficient paper-based processes, but also makes data management an integrated experience.
Jobscience | Creators of CRM-based Recruiting | The Science of Recruiting