While an upgrade of your current Human Resource Management System (HRMS) may seem like a good investment for your business, how much time have you taken to understand the importance of usability in this process? The ability to efficiently implement and seamlessly use a new HR product is critical to success, any way you slice the pie. In their 2012 HR Service Delivery and Technology Survey, Towers and Watson, an industry research firm, indicated that as many as 44 percent of all HR departments will change their internal structures in 2013, including updating to more streamlined HRMS.
